Every 36 months, your SHINQ platform interface is refreshed to current hardware, professionally installed, at no additional cost. Not an upgrade you're offered. A standard already included in your membership. RIO36 stands for Residential Intelligence Overhaul, Month 36, the point in your membership where that overhaul happens automatically.
Processing power, security-relevant compute, and platform capability all advance continuously, the pattern of progress often called Moore's Law. A platform interface that ran flawlessly at installation is, by year four or five, running behind the threats and standards it was built to answer. Most homeowners absorb that decline slowly, without ever deciding to accept it. RIO36 is the decision made in advance: your platform interface never gets the chance to fall behind, because it's replaced before it does.
Not an option you have to remember to exercise.
Included in every Membership License, not billed separately.
Keeping pace with current hardware is our commitment, not your ongoing decision.
The SHINQ platform interface deployed to your property matches current specification, not whatever generation you originally licensed.
Your HINQ baseline, access history, and configuration carry over intact. Nothing is relearned from zero.
A Seiits specialist installs the new interface and decommissions the prior hardware, scheduled around your household.
The transition is coordinated so your home's coverage, security, and monitoring continue without a gap.
RIO36 runs inside every FPL72 price-locked term, not alongside it. Across a single six-year cycle, your hardware is refreshed twice while your rate doesn't move at all.
RIO36 fixes your technology. FPL72 fixes your price, holding your Membership License rate for 72 months so two full refreshes land inside every price-locked term.